Privacy Policy

Last updated: January 14, 2026

1) Who we are

Company: Mosaics Labs Private Limited
Address: C/o Wework Salarpuria, Magnificia, Old Madras Rd, Doorvaninagar, Bangalore, Karnataka 560016, India
Email: info@mosaics.life
Phone: +91-8553641244

2) Information we collect

We collect information in the following ways:

• Information you provide directly: when you contact us via our website form (e.g., name, email, message) or when you interact with our products/services.
• Product account/profile information (product-dependent): if you use our apps (e.g., Cuper), you may provide details such as profile information you choose to share.
• Device and usage information: such as pages visited, approximate location (derived from IP), browser/device information, and interaction data.
• Cookies and similar technologies: used for analytics and basic website functionality.

3) How we use information

• To operate, maintain, and improve the Services.
• To respond to your inquiries and provide support.
• To send service-related communications (e.g., important updates).
• To understand usage trends and improve performance and user experience.
• To protect our users, prevent fraud/abuse, and enforce our terms.
• To comply with legal obligations.

4) Analytics

We may use analytics tools (for example, Google Analytics) to understand how visitors use our website. These tools may collect information such as pages visited, time spent, device/browser details, and IP-based approximate location. You can typically control cookies through your browser settings.

5) How we share information

We do not sell your personal information. We may share information:

• With service providers who help us run the Services (e.g., hosting, analytics, email delivery), under contractual obligations to protect your data.
• For legal and safety reasons: if required by law, court order, or to protect rights, safety, and security of users and the Services.
• During business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

6) Data retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form messages are typically retained to respond and for recordkeeping.

7) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your choices

• Cookies: You can manage or disable cookies in your browser settings.
• Access/Update/Delete: You may request access, correction, or deletion of your personal information by contacting us at info@mosaics.life.
• Marketing: If we send marketing emails in the future, you can opt out using the unsubscribe link.

9) Children’s privacy

Our Services are not intended for children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

10) International users

If you access our Services from outside India, your information may be processed in India or other countries where our service providers operate. By using the Services, you consent to such processing.

11) Third-party links

Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party services you use.

12) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top. Your continued use of the Services after changes means you accept the updated policy.

13) Contact us

For privacy questions or requests, contact: info@mosaics.life

Note: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Consider reviewing with a legal professional for your specific use case.